- 25 000 – 75 000 грн, There is no upper limit on the salary (from the 3rd to the 4th month of work, it is possible to earn up to 1500.00-2000.00 EUR)
Туризм; 10–50 співробітників- Рівне
- Повна зайнятість. Також готові взяти студента.
- Англійська — вище середнього
- Emotional leadership
- Time management
- Work with business processes
- Negotiation
- Sales skills
- Online performances and presentations
- SPIN sales
- Management of the emotional background of negotiations
- Preparation of commercial offers
- Conflict management
- Work with the CRM system
Опис вакансії
Client Support Manager in the international market
We provide:
- Competitive salary
- Work in a comfortable and beautiful office, near the city center
- Young team
- Opportunity for career growth and to head a branch in any exotic country in the world (for example, Indonesia, the Philippines, Malaysia, Sri Lanka, etc.)
- Unlimited motivation system for all staff
Responsibilities:
1. Client Support: Ensuring high-quality service to clients in the international market, including communication via email, phone, and other means of communication. Resolving all client inquiries and requests.
2. Client Relationship Management: Building long-term relationships with clients, analyzing and addressing their needs.
3. Order Monitoring and Document Flow: Tracking and controlling the order process, monitoring order completion deadlines, and resolving potential delays or issues.
4. Consultation and Information Support: Providing clients with information about company products and services, as well as consultation and support.
5. Work with Advertising and Marketing Materials: Assisting clients in familiarizing themselves with company advertising and marketing materials.
Requirements:
- Customer service experience, preferably in the international market.
2. Foreign language proficiency: Fluency in English.
3. Excellent communication skills: Ability to effectively communicate and persuade clients.
4. Organizational abilities: Ability to manage numerous client inquiries and tasks simultaneously.
5. Proficiency in office software: Knowledge of Microsoft Office and CRM systems.
6. Responsibility and results orientation: Willingness to work towards achieving company goals and ensuring client satisfaction.
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